README: link DESIGN.md directly and point to /architecture
Line 7 now uses a real markdown link for DESIGN.md instead of the inline code formatting, and a new line below invites readers to https://bookly.codyborders.com/architecture for the literate-program walkthrough.
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A conversational customer support agent for a fictional online bookstore.
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The agent handles two depth use cases (order status and returns) and one breadth use case (policy questions) over a vanilla HTML chat UI, backed by Anthropic Claude with a four-layer guardrail strategy. The full agent design rationale lives in `DESIGN.md`.
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The agent handles two depth use cases (order status and returns) and one breadth use case (policy questions) over a vanilla HTML chat UI, backed by Anthropic Claude with a four-layer guardrail strategy. The full agent design rationale lives in [DESIGN.md](DESIGN.md).
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Take a deeper dive at <https://bookly.codyborders.com/architecture>.
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## Try it yourself
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